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FAQ's

ABOUT

Lärka is a modern jewellery brand founded by designer-maker Sarah Sanderson. Each item that leaves Lärka is designed and meticulously handcrafted by Sarah.

DELIVERY

  • FREE Delivery for UK orders over £65 - Royal Mail Tracked (please allow 2 - 4 days for delivery)
  • Orders Under £20 - 1st Class | £1.50 (please allow 1 - 3 days)
  • Order between £20 - £65 - Royal Mail Tracked | £3.80  (Please allow 2 - 4 days for delivery)
  • UK Special Next Day Delivery (Please allow 1-2 days for delivery) | £7
  • EU orders - Standard Tracked | £12 (not currently available)
  • International Orders - Standard Tracked | £15 (not currently available)

SHIPPING TIMES

Your jewellery is made to order and we usually dispatch within 3 - 5 working days. 

CANCELLATIONS

If you wish to cancel your order, please do so within 48 hours via email as cancelled orders which have already shipped may incur additional charges. Please email larka.jewellery@gmail.com.

RETURNS & EXCHANGES

We do not exchange earrings for hygiene reasons unless there is a manufacturing fault but if you’d like to exchange any other item for whatever reason, you may do so within 21 days of receiving your piece of jewellery. All pieces must be returned in perfect condition, unworn and in original packaging before an exchange can be given. Return shipping costs back to us will be at your own expense.

SAMPLE/ SALE ITEMS

We do not offer refunds or exchanges on sample/ sale items as items are sold as seen and heavily discounted.